bCasino Terms and Conditions

Welcome to bCasino. These Terms and Conditions govern your use of our website, our games and all services offered under the bCasino brand. bCasino is operated by Green Feather Online Limited, a company registered in Malta with Company Number C 80735, registered address Elite Business Centre, Trejqa ta' Box Box, Msida MSD 1840, Malta. By registering an account with us, you confirm that you have read, understood and agree to be bound by these terms. If you do not accept them, you must not use our services.

Our Licence and Governing Law

We hold a licence issued by the Malta Gaming Authority, licence number MGA/B2C/445/2017, issued on 16 January 2019. Our operations are governed by the laws of the Republic of Malta, and the courts of Malta hold exclusive jurisdiction over any dispute arising from your use of our services. Card statements will show transactions under the name Green Feather Online. Where we are unable to resolve a complaint directly, disputes may be referred to eCOGRA as our alternative dispute resolution entity, or to the MGA player support portal at support.mga@mga.org.mt. Complaints must be raised within six months of the incident. We aim to reach a final resolution within 10 working days, extendable by a further 10 working days, after which a deadlock letter will be issued if required.

Eligibility and Account Registration

To use bCasino, you must be at least 18 years old, or 21 in Estonia, or the age of majority in your country of residence, whichever is higher. When you register at b Casino, you confirm that all information you provide is accurate and complete. We do not accept registrations from residents of the United States of America, Israel, the United Kingdom, Jersey, Guernsey or the Isle of Man. If we find that a player has circumvented these restrictions, we reserve the right to remove all balances and close the account.

We prohibit the use of a VPN, proxy, hosting service or any tool that masks your IP address, manipulates your location, or spoofs your device. Accounts found to be in breach of this rule may be blocked, with any winnings withheld. Only one bCasino account is permitted per person, household and payment method.

• You must complete b register verification steps accurately, including identity, age and address checks
• You may only hold one active account with us at any time
• You must keep your b login credentials confidential and notify us immediately of unauthorised access

Deposits and Payment Methods

Our online casino b platform accepts more than 20 deposit methods, including Visa, MasterCard, JCB, Skrill, Neteller, Payz, Paysafecard, Trustly Pay, Neosurf, AstroPay, Flexepin, Interac, PIX, SPEI, OXXO Pay and WebPay. Minimum deposit amounts vary by currency, for example NZD 5, EUR 5 and USD 5, while the maximum single transaction is 7,000 EUR or equivalent. We do not accept cash funding, third-party or corporate payment accounts, or deposits sourced from loans, gifts or transfers from another person unless we expressly approve this in advance. Every b deposit must be made using a payment method registered in your own name.

Withdrawals and Payout Limits

We process every b withdrawal back to the original deposit method wherever possible, and in some cases require payment to a bank account or card held in your name. Minimum withdrawal amounts vary by currency, for example NZD 20 and EUR 20. We apply a monthly withdrawal limit of NZ$20,000 or 15,000 EUR over a rolling 30-day period, calculated separately from your deposit activity. Requests above this limit may be declined and returned to your balance until the window resets. Maximum daily winnings that may be withdrawn are capped at 100,000 EUR or equivalent within a 24-hour period. Progressive jackpot payouts are exempt from these caps but may take an additional 14 days to process. Free spins or bonus winnings without a deposit are capped at 100 EUR. We verify identity on cumulative withdrawals of 2,000 EUR or equivalent, and we target three working days for processing, though actual timing may range from 3 to 5 business days depending on your payment provider.

Bonuses and Promotions

At bCasino, we offer a welcome package of up to NZ$1,200 and 100 free spins across your first three deposits, along with regular promotions such as Monday Power, Thursday Special and our Cashback Express offers. Any b casino no deposit bonus or b no deposit bonus we provide is subject to wagering requirements, typically 40x the bonus and deposit amount, or 25x on free spins. When you use a b bonus code or b promo code, we will apply the associated terms automatically, and bonuses generally expire seven days after being credited. We reserve the right to void bonus funds, related winnings and any bets placed if wagering conditions are not met in time.

Our b casino bonus codes and offers are not credited if your balance exceeds EUR 1 at the time of deposit, if a withdrawal is pending, or if another bonus is being claimed simultaneously. While wagering, we restrict certain practices including feature buy functions, low or zero margin betting, and bets exceeding NZ$4.00 per round. We may publish updated b casino bonus terms from time to time, so we encourage you to review each promotion's individual conditions before opting in.

Our Games and Software Providers

Our b Casino library includes more than 5,000 titles from 49 providers, including Games Global, Pragmatic Play, Play'n GO, Wazdan, Ruby Play, Evolution Gaming and Betsoft Gaming. We offer b slots, roulette, blackjack, video poker, baccarat, craps, keno, scratch cards and progressive jackpots, alongside our full b live casino suite featuring live baccarat, live blackjack, live roulette and live game shows. Game availability may vary depending on your jurisdiction and device.

Mobile Access and Our b App

We have optimised bCasino for both desktop and mobile play, so you can access our b app or mobile site directly through your browser without a separate download. Once logged in through b login on any device, you will have full access to our slots, live tables and promotions.

VIP Program and Loyalty Rewards

Our VIP Program is available by invitation or on application through customer support. VIP members receive a dedicated account manager, birthday rewards, tailored bonuses, faster withdrawals and access to our Complementary Points scheme, where 10 EUR/NZD wagered earns 1 Point, redeemable at a rate of 100 Points to 1 EUR/NZD. We also operate a gamification system including Coins, a Login Rewards Calendar, Coin Tournaments and our Bonus Crab feature, all detailed within our promotions pages.

Responsible Gambling

We are committed to promoting responsible play across bCasino. We provide self-exclusion, deposit limits and reality check tools, and we encourage you to contact our support team if you feel your gambling is becoming a concern. We may suspend or close an account where we reasonably believe continued play would not be in your interest.

Complaints and Customer Support

Our support team is available 24/7 via live chat and email at support@bcasino.com. Where a complaint cannot be resolved at first contact, we escalate it through our formal complaints procedure, with a target resolution time of 10 working days. For data protection queries, you may contact our Data Protection Officer at dpo@greenfeatheronline.com.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect regulatory, operational or commercial changes. Continued use of bCasino after any update constitutes your acceptance of the revised terms. We recommend checking this page periodically for the latest version.

Contact Us

If you have any questions about these terms, our bonuses, or your account, please reach out to our team at support@bcasino.com. We are here to help you enjoy a safe and transparent experience at b Casino.